 Remote serviceOn your demand we offer quick help through our remote service.
Please go to the effected computer and execute the following steps: 1. Click on Download Remote Service Software at the end of this article. 2. Save the file "redescanarias-en.exe" on your computer. 3. Execute the file "redescanarias-en.exe" with a doubleclick. (The aplication opens a windows as shown on top and creates a unique ID and a temporary password) 5. Tell us this ID and this password. Security advice: The uniqur ID and the temporary password are security components. Without these two components, a connection to your computer is not possible. If the file "redescanarias-en.exe" will be executed another time, the ID stays the same, but the password changes. This gives the key to start the remote service into your hands and gives you the security that we only connect to your systems on your demand.  Download Remote Service Software |