Service contract
Turn your attention carefree to your main business. We take care care about your it infrastructure and are available for you and your employees always friendly and competent. Benefit from our knowledge and our reliability. We offer you competent and uncomplicated help regarding all IT matters and stand as a partner by your site.
Based on a service contract we show responsible for the regular maintenance of your systems, as security patches for example. On your demand we configure automatic system monitoring and inform you permanently about the state of your systems. In case of emergencys we are by your site within the contracted response time. Guaranteed.
Our service contract for your IT infrastructure guarantees, that your clients and servers in the future are working as good as you expect.
| Our service contract
- Regular maintenance and monitoring of the systems.
- Regular instalation of security updates, patch management
- User helpdesk with special remote support tools and ticket system
- Combination of phone support and personal on location service
- Remote access of our tecnicians
- Fix defined response times
- Resonable hourly rates
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